From Silence to Safety: Empowering Every Patient Voice.
Safer care starts with informed patients and families.
This course teaches patients and families how to recognize danger signs, ask the right questions, and prevent harm—before it’s too late.
Patient Safety Playbook
Take control of your health journey with the strategies every patient and family must know. This course gives you the tools to stay safe, ask the right questions, recognize early warning signs, and confidently partner with your healthcare team. Whether you’re preparing for a surgery, managing chronic conditions, or supporting a loved one, you’ll learn how to prevent common medical errors, avoid hidden risks, and protect yourself in today’s complex healthcare system.
Your safety is not optional—learn how to advocate for it.
WHAT YOU'LL GET:
◼ Easy step-by-step guidance for safely navigating appointments, tests, hospital stays, and transitions of care
◼ Essential checklists to help you ask the right questions and avoid preventable mistakes
◼ Red-flag symptom alerts so you know when to speak up before problems escalate
◼ Medication safety tools to prevent harmful interactions and dosing errors
◼ Vital sign basics made simple—what they mean and when they signal danger
◼ Confidence to advocate for yourself or a loved one, even in high-stress situations
About Dr. Julie Siemers
Dr. Julie Siemers is a doctorally prepared nurse with more than 40 years of experience in critical care, nursing education, and healthcare leadership. Her career has been dedicated to one mission: helping patients and families stay safe in a complex healthcare system.
She’s trained thousands of nurses, led patient-safety initiatives in major hospitals, and recently authored Surviving Your Hospital Stay, a guide that empowers patients to recognize red flags and speak up when it matters most.
Her passion is simple: teach families the same lifesaving skills she has spent her career teaching nurses.
Patient Safety Playbook: Mastering Your Healthcare Journey
Course Description: Patient Safety Playbook: Mastering Your Healthcare Journey
In today’s complex healthcare system, being an informed and empowered patient is essential to ensuring your safety and well-being. The Patient Safety Playbook is a comprehensive 6-module course designed to equip you with the knowledge, tools, and strategies to navigate your healthcare journey with confidence.
From preparing for hospital visits to managing medications and responding to emergencies, this course will guide you step-by-step through the critical aspects of patient safety. Whether you’re advocating for yourself or a loved one, you’ll gain actionable insights to prevent harm, improve communication with healthcare providers, and take control of your care.
WHAT YOU'LL LEARN:
Introduction to Patient Safety
This empowering course gives patients and families the knowledge and tools they need to actively participate in healthcare safety. You'll learn how to recognize early warning signs of deterioration, communicate effectively with healthcare providers, and advocate for loved ones with confidence. Through real-life stories and evidence-based strategies, you’ll gain insight into common system failures that cause preventable harm—and how to spot them before they escalate. This course turns fear into action by showing how engaged patients and families can reduce medical errors and improve outcomes.
Module 1: Preparation: Pre-Hospital: How to plan and organize for medical visits, tests, and hospital stays.
Selecting Your Healthcare Provider
🔹 Choose with confidence by checking credentials and experience.
Researching Your Hospital
🔹 Use safety ratings to find the best hospital for your care.
Understanding Your Patient Rights
🔹 Know your rights to advocate and protect your health.
Module 2: Advocacy & Communication
Mastering the art of clear communication and advocating for your needs.
Essential Communication Tools
🔹 Speak clearly, express concerns confidently, and support patient safety in every interaction.
Navigating Healthcare Hierarchies
🔹 Understand provider roles so you know exactly who to ask for help—and when.
Escalating Your Concerns
🔹 Follow the proper chain of command to ensure your concerns are heard and timely action is taken.
Module 3: Crisis Response & Emergencies: Learn the signs of patient distress and deterioration to advocate.
Understanding “Failure to Rescue” & Missed Cues
🔹 Why early signs can be overlooked—and what that means for safety.
Recognizing The Body’s Warning Systems
🔹 Spot subtle shifts in body signals before a crisis.
Rapid Response Teams & Emergency Activation
🔹 Who to call and how to get urgent help fast.
Module 4: Environment & Infection Safety: Identifying and mitigating risks in healthcare settings.
Medical Devices & Equipment Safety
🔹 Using monitors, pumps, and devices safely at the bedside.
Healthcare-Associated Infections: Understanding the Risks
🔹 How infections happen in hospitals—and how to lower the risk.
Infection Prevention Advocacy
🔹 Simple actions families can take to keep loved ones safe.
Module 5: Rx Safety & Management: Safely managing medications and avoiding dangerous errors.
Lesson 1: High-Risk Medications – Know What You’re Taking
🔹 Learn which drugs need extra caution and how to stay alert.
Lesson 2: Medication Errors – Understanding the System
🔹 Why errors happen, what the data shows, and how systems can fail.
Lesson 3: The 6 Rights of Safe Medication Administration
🔹 Be the final safety check every time a medication is given.
Module 6: Surgery & Procedure Safety: Ensuring safe outcomes for surgeries and medical procedures.
Lesson 1: Pre-Procedure Preparation – Setting the Foundation for Safety
🔹 Learn what questions and steps to take before surgery to reduce risk.
Lesson 2: Post-Procedure Monitoring & Complication Recognition
🔹 Spot the early warning signs of complications to take quick action.
Lesson 3: Blood Transfusions Safety
🔹 Understand risks, safety checks, what to confirm with your care team.
Bonus Module: Safe Hospital Discharge
Transitions from hospital to home are one of the most vulnerable moments in a patient’s healthcare journey—yet they’re often rushed or incomplete. This course empowers patients and families with the essential knowledge to ensure a safe, smooth discharge and reduce the risk of complications or readmission.
You’ll learn:
- What a safe discharge should include
- Questions to ask before leaving the hospital
- Red flags to watch for at home
- How to prepare your home and support system for recovery
- Strategies to prevent readmission
By the end, you’ll have a clear checklist and action plan to confidently manage care at home and know when and how to speak up if something doesn’t feel right.
Plus: Companion Workbooks & Handouts
Every course tier includes beautifully designed workbooks, checklists, scripts, and step-by-step guides to help you apply what you learn immediately. These resources turn knowledge into action and support you at every stage of your healthcare journey.
OUR MISSION
We believe every patient deserves safe, high-quality care—and every family deserves the tools to protect their loved ones. Our mission is to give patients the knowledge, language, and confidence to recognize early warning signs and advocate effectively in any healthcare setting.
What You'll Learn:
We believe every patient deserves safe, high-quality care—and every family deserves the tools to protect their loved ones. Our mission is to give patients the knowledge, language, and confidence to recognize early warning signs and advocate effectively in any healthcare setting.
Choose the Level of Support That Fits Your Family’s Needs
We offer a multi-tiered pricing structure so every family—no matter their situation—can access life-saving advocacy skills and expert guidance.
Tier 1 — The Advocate’s Course (DIY)
Beta Price: $497 (Retail: $997)
Best for: Families who want a complete, self-paced framework to confidently advocate on their own.
Tier 2 — Group Coaching (Community Support)
Beta Price: $997 (Retail: $1,997)
Best for: Families who want expert answers to their questions and the support of a community going through similar challenges.
Tier 3 — Hybrid Coaching (Personalized Guidance)
Beta Price: $1,497 (Retail: $2,997)
Best for: Families who want direct, one-on-one guidance to build a personalized advocacy plan tailored to their loved one’s needs.
Tier 4 — Private Concierge Advocacy (White-Glove Service)
Starting at: $5,997 (Retail: $11,997)
Best for: Families who want a dedicated nurse-advocate walking them through every step of their medical journey—attending appointments, reviewing records, and ensuring nothing is missed.
Not sure which tier is right for you?